We can ship to most countries. Contact us for more information.

Frequently Asked Questions

Who are we and what do we do?

CentralCloseout.com is a family owned business that specializes in supplying wholesale closeouts, shelf pulled & overstock cosmetics worldwide.  We work with resellers, both national and international and provide them with quality cosmetics at the best prices available online.  We have been in business since 2010 and have forged strong relationships with some of the nation's largest cosmetics distributors, which allow us to offer you the lowest priced and best mix of items available anywhere.

Centralcloseout.com also owns Cosmeticosalpormayor.com

 

What type of cosmetics do you sell? Are they brand new, shelf pulls or customer returns?

We sell 3 categories of cosmetics:

  • Shelf Pulls
  • Liquidations
  • Factory Direct

Shelf Pulls:  These are cosmetics that have been on retail store shelves, such as Walgreens, Rite-Aide, CVS & Walmart in the past.  These items are pulled off store shelves due to any of the following reasons:

  • Change of season.  Different yearly seasons carry different items and shades of color.  Spring colors can not be sold in the Summer, for example.  So all of those pastel colors and shades have to be removed from store shelves and replaced with the next season's colors.
  • Product packaging has changed or a formula has been modified on a particular product.

Shelf pullers items are NOT CUSTOMER RETURNS, these items have never been purchased.  Please note that shelf pulled cosmetics can include price and discount stickers, and their packaging can be in less than perfect condition due to warehousing and handling.  Shelf pulled items have a possibility of being expired, as 98% of all cosmetics do not have a printed expiration date on the packaging it makes it very difficult for us to determine if they are expired.

We purchase shelf pulled cosmetics by the truckload and these items are all thrown in boxes and are mixed with other items.  Once we receive them we separate them and throw out the damaged items then remix them to create our mixed boxes.

Liquidations: Liquidations are generally products that never made it to store shelves.  These items were purchased by large retailers and left in their warehouses.  This usually happens because they purchase too many pieces and are unable to sell them before the season ends.

Our liquidated cosmetics usually come in their factory cases or "master cases" and do not have any retail stickers whatsoever and their packaging is in 100% pristine condition unless otherwise stated.  Liquidations are also very limited sometimes, we may only have access to a few thousand pieces of a particular item and once it is sold out we can never get it again.

Factory Direct: Factory direct cosmetics are items that are purchased directly from the manufacturer.  Unlike shelf pulls or liquidations factory direct items are 100% factory fresh and are never expired.  These items can also be reordered over and over again once we are out of stock.  These items will also arrive in their master cases and will never have a price or discount stickers.  

We are exclusive distributors for LA Girl, LA Color and City Color in South Florida.  We also distribute; Kleancolor, Nabi, Beauty Creations, Nabi, Jordana & Milani cosmetics.

 

Are your cosmetics expired?

Some of our shelf-pulled or liquidated items may be expired.  Since 98% of all cosmetics do not come with an expiration date printed on them it makes it very difficult to determine the expiration date.  Most products come with a lot number printed on them which have no correlation to the actual date. 

A lot number can look something like this: AX23Y2D

This number makes it very difficult to cross reference the actual expiration date.  Throughout the years some websites have popped up claiming to be able to check expiration dates, but none of these sites are backed by the actual manufacturers of these brands.  So the information found on them may not be reliable.  You will not even be able to find this information if you were to go to Maybelline or L'Oreal's websites.

Expiration dates can usually be found on items that contain SPF, like foundations or powders.  These items that contain SPF will have the actual date with month printed on the packaging.  Once the expiration date passes the SPF runs out and will no longer protect against the sun.

Keep in mind that the majority of cosmetics are good for a very long time as long as they have never been opened.  You can now start to find items in stores without expiration dates or lot numbers.  They are now transitioning to what is called "PAO" which stands for Period After Opening.  Which looks like the image below:

Period After Opening

What these symbols mean is that the product is good for the number of months shown in the picture above after they have been opened.

Our factory Direct Items are not expired and are what is called continuous stock and factory fresh.  This includes brands such as LA Girl, LA Color, City Color, Kleancolor, Nabi, etc..

Unlike other suppliers, we like to be very upfront with our customers when it comes to our products condition.  Contact one of our sales representatives and they will be more than happy to help you with any questions regarding expiration dates.

What type of payments are accepted?

We accept the following methods of payment:

  • Credit Cards (3% surcharge for U.S. Cards 4% for International)
  • PayPal (3% surcharge for U.S. Cards 4% for International)
  • Bank Wire/Transfer
  • Cash (When paying in person)
  • Money Orders
  • Checks  (Check has to fully clear before merchandise can be shipped)

Credit Card & PayPal transactions have a much higher risk of fraud.  Due to these risks, we have strict limitations on all of these transactions.  We apologize for any inconvenience this may cause you.

Credit cards & PayPal accounts:  We limit our Credit Card and PayPal transactions to $500.  If your purchase exceeds this amount a Bank Wire or Bank Deposit will be required.

Credit Cards & PayPal have a 3% surcharge for U.S. Cards and 4% surcharge for International Cards or Accounts

The following paperwork may be requested by a representative to complete your purchase: 

  • Filled out credit card authorization form
  • Copy of front and back of Credit Card being used
  • A Copy of a Photo I.D.

**IMPORTANT**

All orders paid with a Credit Card or PayPal can only be shipped to the billing address listed on the Credit Card or to the VERIFIED PayPal mailing address.

We will not ship any order paid with a credit card or with PayPal to any freight forwarders.

CentralCloseout.com reserves the right to deny any payment with credit card or PayPal on any transaction.

If a Credit Card or Paypal is used the following terms and conditions will apply:

1. I agree to use this Credit/Debit Card with the same caution as with CASH. I agree to resolve any and all disputes directly with AR. Central Closeout Corp. with no guarantees of mutual resolutions.


2. In execution of this purchase transaction, I agree to waive all rights according to card holders’ agreements with my issuing bank and agree to waive all rights to file disputes with my credit card company and waive any claims resulting in a chargeback of funds from my issuing credit card company and AR. Central Closeout Corp.

Bank Wire/Transfer or Deposit:

Any order exceeding $500 dollars will require a payment made via Bank Wire, Transfer or Deposit.

Once your order has been submitted and a sales order is generated a representative will provide you with our banking information.  Once the payment is made you will have to forward proof of the Wire, Transfer or Deposit to your sales representative.

The customer is required to cover any and all Wire or Transfer fees that your local bank may have.  If the amount received in our account is less than the invoiced amount an adjustment will be made to your order.

When you make an international wire transfer you can choose who pays the transfer charges.

BENSHAOUR are codes used to determine who will pay the fees.

The OUR instruction means you pay all transfer charges. We receive all your payment.

SHA (shared) means you only pay your bank's outgoing transfer charge. We receive your payment minus the correspondent (intermediary) bank charges.

BEN (beneficiary) means you do not pay any charge. We receive your payment minus all transfer charges.

We require all transfers to us to be made with the OUR instruction. 


ALL CANCELLED ORDERS ARE SUBJECT TO A 20% (OF INVOICED AMOUNT) CANCELLATION FEE.

 

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How can I place an order?

There are numerous was to place an order with us:

  1. You can place an order directly through our site.  Just select the product(s) you are interested in purchasing and add it to your shopping cart, and check out.  During check out a shipping quote is provided for most countries.
  2. You can also email us directly at Sales@CentralCloseout.com with the exact product(s) you want and your personal information, including a shipping address.
  3. You can purchase over the phone, by calling 1-888-265-6313
  4. In person at our warehouse.

Please feel free to contact us if you have any problems while making your purchase.

1-888-265-6313  or Sales@CentralCloseout.com

How Can We Reach Someone At CentralCloseout.com?

Contact Information:

Telephone: 1-954-391-5124
Toll Free: 1-888-265-6313
Fax: 1-888-501-6344
Skype: CentralCloseout
MSN: Sales@CentralCloseout.com


Address:
A.R. Central Closeout Corp.
4200 N. 29th Ave. Suite D

Hollywood, FL 33020


Email: Sales@CentralCloseout.com or Ventas@CentralCloseout.com

We are also available Monday-Friday from 9am to 5pm EST via our live chat located right on our website.

Visit our contact page for more information.

Who handles the shipping & freight?

CentralCloseout.com is not a shipping company nor are we customs brokers.  Shipping, Customs, duties, taxes or any documentation that may be required is the responsibility of the customer.

As a courtesy to our customers, we are able to offer shipping services via Fedex.com at a reduced rate.  FedEx is used for all U.S. & Canada purchases as well as the majority of our international purchases.

FedEx quotes are estimates and may vary depending on the order.  If additional charges needed, you will be contacted by an account representative prior to your order being finalized.

The majority of our mixed boxes contain nail polish which can be considered a dangerous good in some countries.  Please verify with your local customs officials to make sure you are able to receive nail polish.

All FedEx orders include tracking and require a direct adult signature.  It is very important that you verify that your mailing information is correct on your invoice.

We can also refer you with some freight forwarders we have worked with in the past for certain countries.  Please contact your representative for additional information regarding freight forwarders.

You are also more than welcome to use your own shipping company.  They can either pick up directly at our warehouse, or your order can be shipped to them via FedEx.  (FedEx shipping charges to a forwarder will be assumed by the customer.)

We suggest you contact numerous shipping companies prior to choosing one.  Look for Google reviews or whatever other information you may be able to find about them online.

**CentralCloseout.com is not responsible for any items that may be detained, lost, stolen or any fees that may be associated with customs.  Please make sure to contact your local customs office prior to placing your order with us, and verifying that you are able to receive your items. **

****Please Note: We cannot change the amount of your invoice or provide a second invoice for customs purposes.****